Wired and Dangerous : How Your Customers Have Changed and What to Do About It

Wired and Dangerous : How Your Customers Have Changed and What to Do About It

Title: Wired and Dangerous : How Your Customers Have Changed and What to Do About It
Author: Chip R. Bell & John R. Patterson
Release: 2011-05-30
Kind: audiobook
Genre: Business & Personal Finance
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Wired and Dangerous : How Your Customers Chip R. Bell & John R. Patterson
Bestselling authors Chip Bell and John Patterson (more than 500,000 book copies sold collectively) describe the new rules for coping with demanding customers in a wired, want-it-now world.