| Title | : | Understanding, Managing and Implementing Quality |
|---|---|---|
| Author | : | Jiju Antony & David Preece |
| Release | : | 2002-09-06 |
| Kind | : | ebook |
| Genre | : | Business & Personal Finance, Books, Management & Leadership |
| Size | : | 1624132 |
| This book considers strategic aspects of quality management and self-assessment frameworks, and provides an in-depth examination of a number of the main quality improvement tools and techniques. Incorporating a critical orientation and drawing upon original case-studies, it also reviews the implementation of a variety of quality management programmes in a range of organisational contexts, including manufacturing, higher education, health care, policing and retailing. |
