Title | : | Advances in Services Innovations |
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Author | : | Dieter Spath & Klaus-Peter Fähnrich |
Release | : | 2006-12-02 |
Kind | : | ebook |
Genre | : | Engineering, Books, Professional & Technical, Business & Personal Finance |
Size | : | 5589668 |
The book documents the state-of-the-art in Services Science. It combines contributions in Service Engineering, Service Management and Service Marketing and helps to develop a roadmap for future R & D activities in these fields. The book is written for researchers in engineering and management. |