Title | : | Public Sector Transformation through E-Government |
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Author | : | Vishanth Weerakkody & Christopher G. Reddick |
Release | : | 2012-11-12 |
Kind | : | ebook |
Genre | : | Business & Personal Finance, Books, Politics & Current Events, Management & Leadership |
Size | : | 17745261 |
Over the last decade governments in Europe and North America have attempted to improve efficiency of public services through Information and Communication Technology, commonly branded as electronic government (e-government). Public Sector Transformation through E-Government explores the influence that e-government has on public sector organizations, the organizational complexities that result, and its impact on citizens and democratic society. This book examines e-government’s potential to transform public services from a theoretical perspective, and provides practical examples from leading public sector institutions that have utilized e-government as a basis to bring about change. It further investigates the relationship between citizens and government and how they are affected by e-government policies and programs. Aimed at students and researchers of public administration/management and information systems, this book serves as a welcome tool for examining and understanding e-government and transformational change. |