Difficult Conversations : Craft a Clear Message, Manage Emotions and Focus on a Solution (HBR 20-Minute Manager)

Title	:	Difficult Conversations : Craft a Clear Message, Manage Emotions and Focus on a Solution (HBR 20-Minute Manager)
Author	:	Harvard Business Review
Release	:	2023-04-11
Kind	:	audiobook
Genre	:	Business & Personal Finance

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1		Difficult Conversations : Craft a Clear	Harvard Business Review

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You have to talk with a colleague about a fraught situation, but you're worried that they'll yell, or blame you, or shut down. You fear your emotions could block you from a resolution. But you can communicate in a way that's constructive—not combative. Difficult Conversations walks you through: ● Uncovering the root cause of friction ● Maintaining a positive mindset ● Untangling the problem together ● Agreeing on a way forward Don't have much time? Get up to speed fast on the most essential business skills with HBR's 20-Minute Manager series. Whether you need a crash course or a brief refresher, each book in the series is a concise, practical primer that will help you brush up on a key management topic. Advice you can quickly listen to and apply, for ambitious professionals and aspiring executives—from the most trusted source in business.

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